FDT is doing all that we can to limit the impact on our customers, suppliers,
and staff.
How does Level 2 (Christchurch) & Level 4 (Auckland) relate to our Business?
All staff in Christchurch are now working at our premises.
Auckland staff are working from home.
Sales Division:
Site visits can now be undertaken by our sales team at Level 2.
No site visits will commence in Auckland until Level 2.
Manufacturing:
Our manufacturing department in Christchurch is fully operational for
despatch of all PVC orders from 01 September 2021. We have followed all MPI
guidelines our MPI essential service reference number is 11443633477.
If you are coming to our factory to collect orders you must call us prior on
0800 267 888 to ensure we have your order available for collection.
Service:
Service division in Christchurch is operating within level 2 guidelines.
We continue to be an essential service provider to the essential businesses,
our Service teams are fully operational and attending sites, our Auckland based
technicians must travel in separate vehicles while in Level 4, our teams are
equipped with approved PPE, they will need to maintain social distancing, ie:No handshakes & minimum of 2 metres distance.
In Auckland or the regions our Auckland based technicians cover we may need to determine on a case-by-case basis if we are able to attend your site.
Our Auckland team will be regularly tested to prove they are COVID-19 free in case they need to cross the border to attend sites in a lower alert level.
Please ensure your site requirements are communicated and whether your company will accept technicians travelling from alert level 4.
Please continue to contact us as you usually would on the numbers and email addresses below: For Emergency breakdowns call our head office or the Service Manager listed below for your area.
As we are an Essential Business, we have approval for our service team to travel from Level 4 to Level 2 for essential work.
Contact Numbers:
Head Office: 0800 267 888 sales@flexibledoors.co.nz;
accounts@flexibledoors.co.nz
North Island Service Manager: Mike Graham 027 479 3856
mike.graham@flexibledoors.co.nz
North Island Territory Manager: Joseph Smith 027 683 7005
Joseph.smith@flexibledoors.co.nz
South Island Service Manager: Andy Reid 021 501 750
andy.reid@flexibledoors.co.nz
National Sales Manager: Aaron Kemp 027 498 2474
aaron.kemp@flexibledoors.co.nz
Vicky Davis – Manager – 027 222 6113 vicky@flexibledoors.co.nz
Thank you for your continued support of our business and we will
endeavour to still provide you with the quality service you deserve as
valued customers.
